Terms & Conditions for nd9999 — Your Complete Player Agreement

These Terms & Conditions, together with the Privacy Policy, Responsible Gaming Policy, and any specific promotion terms published on nd9999 at the time of the relevant offer, constitute the entire agreement between the Player and the Operator. In the event of any conflict between a specific promotion's terms and these general Terms & Conditions, the specific promotion terms shall prevail in relation to that promotion only.

To be eligible to register and maintain an active nd9999 Account, you must satisfy all of the following conditions at the time of registration and on a continuing basis for as long as your Account remains active:

• You must be at least 18 years of age. nd9999 enforces a strict 18+ only policy with no exceptions.
• You must be a natural person (i.e., a human individual). Corporate entities, trusts, and other legal persons may not register Accounts.
• You must be accessing nd9999 from a jurisdiction where online casino and sports betting activity is not explicitly prohibited by applicable law. It is your responsibility to determine the legality of online gambling in your jurisdiction before registering.
• You must not be a current employee, contractor, director, officer, or immediate family member of any of the above, of the Operator or any of its associated companies, affiliates, game providers, or payment partners.
• You must not be registered on any self-exclusion programme, gambling block list, or problem gambling register that would preclude you from accessing gambling services.
• You must have the legal capacity to enter into binding contracts under the laws of your country or region of residence.
• You must register using accurate and truthful personal information. Providing false registration information, including a false date of birth, is a material breach of these Terms & Conditions.

nd9999 reserves the right to request documentary evidence of age and identity at any point. Accounts may be suspended pending successful completion of age verification. Where a Player is found to be under 18 years of age, their Account will be permanently closed, all pending withdrawals will be cancelled, and any deposits made will be subject to review in accordance with applicable legal requirements.

nd9999 uses technical and procedural measures to prevent underage access. If you are aware of any individual under the age of 18 using nd9999, please contact our support team immediately at [email protected].

3.1 One Account Per Player

Each Player is permitted to hold one (1) active nd9999 Account only. Registering multiple accounts — whether under the same name, the same device, the same IP address, or different personal details — is strictly prohibited. Where duplicate accounts are identified, nd9999 reserves the right to close all duplicate accounts, forfeit any bonus funds contained therein, and withhold winnings generated through accounts operating in violation of this rule pending investigation.

3.2 Registration Information

During registration, you are required to provide accurate and complete personal information including, but not limited to, your full legal name, date of birth, email address, and mobile phone number. This information must match the identity documents you provide during KYC verification. nd9999 accepts no responsibility for account access issues arising from incorrect registration information provided by the Player.

3.3 KYC Verification

All nd9999 Accounts are subject to Know Your Customer (KYC) verification before the first withdrawal is processed. KYC is a one-time process and typically takes under 10 minutes. You may be asked to submit one or more of the following documents:

• A government-issued photo ID (National ID Card, passport, or driving licence)
• Proof of address (utility bill, bank statement, or official letter dated within the last 90 days)
• Proof of payment method ownership (screenshot of bKash, Nagad, Rocket, or Upay account showing your registered mobile number)
• A selfie or live photo for facial verification purposes

nd9999 reserves the right to request additional documents at any time if required by its compliance processes. Failure to provide requested documentation within a reasonable timeframe may result in Account suspension or closure.

3.4 Account Security

You are solely responsible for maintaining the confidentiality of your nd9999 Account password and login credentials. You must not share your credentials with any third party. nd9999 staff will never ask for your password via any communication channel. You must notify nd9999 support immediately if you suspect unauthorised access to your Account. nd9999 accepts no liability for losses arising from unauthorised Account access where the Player has failed to maintain reasonable credential security.

3.5 Account Closure

You may request closure of your nd9999 Account at any time by contacting our support team. Accounts in good standing with a positive real-money balance will have that balance processed for withdrawal to the Player's verified payment method before closure is finalised. Accounts subject to active bonus wagering at the time of closure request will have associated bonus funds forfeited unless otherwise agreed with the support team.

4.1 Deposits

Deposits made via bKash, Nagad, Rocket, and Upay are credited to your nd9999 Account instantly upon confirmation from the payment provider. The minimum deposit amount is ৳200. nd9999 does not impose a maximum single deposit limit, though your chosen mobile wallet provider may have its own transaction limits which nd9999 cannot override.

Deposits must be made from a payment method registered in your own name. Deposits from payment methods registered to third parties are strictly prohibited and may result in the deposit being reversed and the Account being suspended pending investigation.

4.2 Withdrawals

Withdrawal requests are processed to the same wallet method used for the most recent deposit on the Account, subject to successful KYC verification. The minimum withdrawal amount is ৳500. nd9999 aims to process all withdrawal requests within 5–15 minutes of approval. Processing times may be extended during periods of high volume or where additional verification is required by our compliance team.

nd9999 reserves the right to perform enhanced verification checks before processing withdrawal requests exceeding certain thresholds. These checks are a standard security measure and do not imply any suspicion of wrongdoing. Players are encouraged to maintain up-to-date KYC documentation to avoid delays.

4.3 Currency and Conversion

All nd9999 Account transactions are denominated in BDT. nd9999 does not apply any currency conversion fee. If your mobile wallet or bank applies its own conversion or transaction charges, those charges are outside nd9999's control and nd9999 accepts no responsibility for them.

4.4 Fraud and Chargebacks

Any attempt to reverse, dispute, or chargeback a legitimate nd9999 deposit constitutes a material breach of these Terms & Conditions. nd9999 will suspend the Account pending investigation and pursue recovery of any funds subject to a fraudulent chargeback through all available legal channels. Players found to have engaged in payment fraud will be permanently banned from nd9999.

nd9999 offers a range of bonuses and promotions including welcome bonuses, reload offers, free spin packages, cashback promotions, and tournament prizes. Each promotion is subject to its own specific terms which are published on the relevant promotion page at the time the offer is active. The following general bonus rules apply to all nd9999 promotions unless a specific promotion's terms explicitly state otherwise.

5.1 Eligibility

Bonuses are available to eligible Players with verified nd9999 Accounts in good standing. nd9999 reserves the right to exclude any Player from a specific promotion at its discretion, including where nd9999 reasonably believes the Player is abusing the promotion or acting in bad faith. Players who have self-excluded or applied account restrictions that conflict with the relevant promotional requirements are not eligible to participate.

5.2 Wagering Requirements

Unless stated otherwise in the specific promotion terms, all bonus funds credited to a nd9999 Account are subject to a wagering requirement before they or any associated winnings can be withdrawn. The wagering requirement will be clearly stated on the promotion page (e.g., "30x bonus amount"). nd9999 does not impose hidden or retroactive wagering conditions. If a wagering requirement applies, it is stated before you opt in to the promotion.

5.3 Bonus Expiry

Bonus funds and free spins that have not been used or wagered within the period specified in the relevant promotion terms will expire and be forfeited automatically. nd9999 will make reasonable efforts to communicate bonus expiry dates within the Account dashboard and by email where applicable.

5.4 Bonus Abuse

nd9999 prohibits any form of bonus abuse, including but not limited to: registering multiple accounts to claim the same promotion more than once; using automated software or bots to fulfil wagering requirements; placing opposing bets on the same market to neutralise risk during a bonus wagering period (known as "bonus hedging" or "dutching"); and coordinating with other players to exploit promotional mechanics. Where bonus abuse is detected, nd9999 reserves the right to void the relevant bonus, reverse associated winnings, and close the Account with immediate effect.

5.5 Seasonal Promotions

nd9999 periodically offers special promotions tied to Bangladesh's cultural and sporting calendar, including Eid celebrations, Pohela Boishakh (Bengali New Year), Independence Day (March 26), Victory Day (December 16), BPL cricket tournaments, and IPL season. Each such promotion will have its own specific eligibility criteria and terms published at the time of the promotion.

All games available on nd9999 are operated by certified third-party game providers including, but not limited to, Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. Each provider's games are subject to the provider's own certification and RNG audit requirements. nd9999 does not directly operate or modify any game engine.

6.1 Game Results

Game outcomes are determined by certified Random Number Generators (RNGs) or, in the case of live dealer games, by the physical outcome of the live dealing process conducted in a certified studio. nd9999 does not influence, predict, or manipulate game outcomes. All game results are final once confirmed by the game provider's system. In the event of a game malfunction or technical error that affects a game round's outcome, that round may be declared void and all wagers refunded at nd9999's discretion.

6.2 Betting Limits

Each game on nd9999 has minimum and maximum stake limits displayed within the game interface. nd9999 reserves the right to adjust betting limits for individual Players or across the platform as a whole at any time, including imposing lower maximum limits on accounts that display patterns consistent with advantage play or exploitation of game mechanics.

6.3 Sports Betting Rules

All sports betting markets on nd9999 are subject to the specific rules applicable to the relevant sport and market type. In cricket betting — nd9999's flagship sports product — the following general principles apply: markets are settled based on official results as published by the governing body (ICC, BCB, BCCI, etc.); abandoned matches or matches affected by weather are settled in accordance with the official result determination rules of the relevant competition; live in-play bets placed after a material event in a match (e.g., a wicket) but before the odds update are subject to cancellation at nd9999's discretion if the bet was placed on materially incorrect odds.

6.4 Use of Automated Software

The use of bots, scripts, automated betting software, artificial intelligence tools, or any other automated mechanism to interact with nd9999's game interfaces or sports betting markets is strictly prohibited. nd9999 employs technical detection measures for automated play. Accounts found to be using automated software will be permanently closed and all associated funds will be subject to review.

The following conduct is strictly prohibited on nd9999. This list is not exhaustive — nd9999 reserves the right to take action against any behaviour it reasonably determines to be harmful, abusive, fraudulent, or contrary to the spirit of fair play, whether or not that behaviour is explicitly listed below.

• Money laundering: Using nd9999 to deposit, transfer, or withdraw funds derived from illegal activity, or to conceal the origin of illicitly obtained funds.
• Account sharing: Allowing any third party to access, operate, or place bets using your nd9999 Account.
• Multiple account registration: Registering more than one Account on nd9999 under any combination of names, contact details, devices, or IP addresses.
• Identity fraud: Registering under a false name, using another person's identity documents, or misrepresenting any personal information during registration or KYC.
• Collusion: Coordinating with other Players to gain an unfair advantage in any game or betting market.
• Bonus abuse: As defined in Section 5.4 of these Terms & Conditions.
• Abuse of nd9999 staff: Using threatening, abusive, discriminatory, or harassing language toward any nd9999 customer support representative or employee.
• Exploitation of technical errors: Deliberately exploiting any software bug, technical malfunction, or pricing error to generate winnings that would not arise under normal platform operation.
• Underage gambling: Registering or playing on nd9999 while under the age of 18 years.

Where nd9999 identifies or reasonably suspects a violation of these prohibited conduct rules, it reserves the right to: suspend the Account immediately without prior notice; withhold pending withdrawals pending investigation; permanently close the Account; void any bets or game sessions associated with the prohibited conduct; and report the matter to relevant authorities where required by law.

All content on nd9999 — including but not limited to the nd9999 brand name and logo, website design, layout, graphics, text, software, game interfaces (as provided by third-party providers under licence), promotional materials, and all other intellectual property — is owned by or licenced to the Operator. Nothing in your use of nd9999 grants you any ownership interest in, or licence to use, any of the Operator's or its licensors' intellectual property other than the limited right to access nd9999 for personal, non-commercial gambling entertainment purposes as described in these Terms & Conditions.

You may not reproduce, copy, distribute, publish, publicly display, modify, adapt, translate, reverse engineer, or create derivative works based on any nd9999 content or software without the prior written consent of the Operator. Unauthorised use of nd9999's intellectual property may result in legal action.

Game content displayed on nd9999 is the intellectual property of the respective game providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and others). All such intellectual property is used by nd9999 under valid licence agreements with those providers. Any complaints relating to game content should be directed to nd9999 support, which will liaise with the relevant provider as appropriate.

nd9999 provides the platform on an "as is" and "as available" basis. While nd9999 makes every reasonable effort to maintain platform availability, security, and reliability, the Operator makes no warranty — express or implied — that nd9999 will be uninterrupted, error-free, or free from viruses or other harmful components at all times.

9.1 Limitation of Liability

To the maximum extent permitted by applicable law, the Operator's total liability to any Player arising out of or in connection with these Terms & Conditions or the Player's use of nd9999 shall be limited to the amount of real-money funds held in that Player's nd9999 Account at the time the relevant claim arises. The Operator shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, or loss of goodwill.

9.2 Technical Issues and Game Malfunctions

In the event of a technical fault, server outage, internet disruption, or game malfunction that affects an active game session or bet, nd9999 will make all reasonable efforts to resolve the issue and restore the affected Player's Account to a fair position. Where a game round cannot be fairly reconstructed, the round may be declared void and the wager refunded. nd9999 is not liable for internet connectivity issues on the Player's side that affect gameplay.

9.3 Third-Party Services

nd9999 uses third-party services for payment processing (bKash, Nagad, Rocket, Upay), game provision (Pragmatic Play, Evolution, NetEnt, etc.), and other platform functions. nd9999 accepts no liability for the acts, omissions, errors, or failures of these third-party providers, except where required by applicable law. Any disputes relating to payment processing should be raised with nd9999 support in the first instance.

9.4 Player Responsibility

Gambling involves financial risk. You acknowledge that you are gambling with your own funds at your own risk, that losses are a possible and normal outcome of gambling, and that nd9999 does not guarantee that you will win any amount. nd9999 strongly encourages all Players to use the Responsible Gaming tools available on the platform and to gamble only with funds they can afford to lose.

nd9999 takes its responsibilities under responsible gambling principles seriously and maintains the following tools and policies for the protection of Players:

• Deposit Limits: Players may set daily, weekly, or monthly deposit limits. Reductions take effect immediately. Increases are subject to a mandatory review period of at least 24 hours.
• Session Time Limits: Players may configure maximum session durations and receive automatic notifications when approaching their set limit.
• Take a Break: Players may pause their Account for a defined period of 24 hours, 7 days, or 30 days. The Account is reactivated automatically at the end of the chosen period.
• Self-Exclusion: Players may request a temporary or permanent self-exclusion. Permanent self-exclusion is irreversible. Temporary self-exclusion periods range from 6 weeks to 5 years. Self-exclusion takes effect immediately.
• Reality Checks: Players may activate periodic on-screen reminders showing the duration of their current session and their net win/loss position during that session.

If you believe that you or someone you know may have a problem with gambling, please visit our dedicated Responsible Gaming page for guidance and support resources. You can also contact nd9999 support at any time to discuss applying account restrictions — our team is available 24/7 and will never question or delay a responsible gaming request.

nd9999 enforces a strict 18+ only policy. Players are encouraged to use parental control software to prevent underage access to gambling websites if minors are present in their household.

nd9999 reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, nd9999 will provide reasonable notice to registered Players via email and/or a prominent notice on the nd9999 platform before the changes take effect. The updated Terms & Conditions will be published on this page with a revised effective date.

Your continued use of nd9999 after the effective date of any amended Terms & Conditions constitutes your acceptance of those amendments. If you do not agree with the revised Terms & Conditions, you must stop using nd9999 and may request Account closure by contacting our support team before the amendments take effect.

Minor amendments — such as corrections of typographical errors, clarifications that do not alter the substance of any term, or updates to reflect changes in third-party provider names or payment methods — may be made without advance notice. The effective date displayed at the top of this page will always reflect the date of the most recent substantive amendment.

nd9999 recommends that all Players periodically review these Terms & Conditions to remain informed of the rules that govern their use of the platform. The current version of these Terms & Conditions is always available at nd9999.bet/terms-conditions.

These Terms & Conditions and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws applicable to the Operator's jurisdiction of incorporation. Nothing in this clause affects your statutory rights as a consumer under the laws of your country of residence.

12.1 Dispute Resolution Process

In the event of any dispute relating to your nd9999 Account, a game outcome, a payment, or the application of these Terms & Conditions, you should contact nd9999 customer support in the first instance. Our support team is available 24/7 and resolves the majority of player disputes within a single interaction.

If your complaint is not resolved to your satisfaction at the initial support level, you may escalate the matter by writing to [email protected] with the subject line "Formal Complaint". nd9999 will acknowledge formal complaints within 24 hours and provide a full written response within 7 business days.

12.2 Severability

If any provision of these Terms & Conditions is found by a court or other competent authority to be invalid, unlawful, or unenforceable in any respect, that provision shall be severed from the remaining Terms & Conditions, which shall continue to be valid and enforceable to the fullest extent permitted by law.

12.3 Entire Agreement

These Terms & Conditions, together with nd9999's Privacy Policy, Responsible Gaming Policy, and any applicable promotion-specific terms, constitute the entire agreement between you and the Operator with respect to your use of nd9999. They supersede all prior agreements, representations, and understandings between you and the Operator relating to the same subject matter.

12.4 Waiver

The Operator's failure to enforce any right or provision of these Terms & Conditions shall not constitute a waiver of that right or provision unless acknowledged and agreed to in writing by the Operator. A waiver on one occasion does not constitute a waiver of the same or any other right on any future occasion.